staywith.petDownload for Mac

Contact us

Email hello@staywith.pet. A person reads every message and replies. Please send it from the address you use with staywith.pet, and include your pet's name if it's about a pet.

Your pet doesn't look right

Tell us what's off. You can also ask for a regeneration from your pet's page in the app.

Refunds

If your pet doesn't look like your pet, you get your money back within 14 days.

How refunds work

The Mac app

Trouble opening it, signing in or moving it to another Mac.

Activate a Mac

Your data

Ask for a copy of everything we hold about you, or for your photos or account to be deleted.

Privacy policy

Payments and receipts are handled by Dodo Payments, our merchant of record; for a question about a charge you can write to us or reply to your receipt.